This Privacy Policy explains how our Fleet Management & GPS Tracking apps, powered by Marhaba, handle personal and vehicle information for Apple iOS and Android users. By using our apps, you agree to this policy.

Data Types (Apple App Privacy)

As required by Apple’s App Store privacy disclosures:

• Location Data (precise & background) – required for continuous fleet tracking.
• Identifiers (device ID, tracker ID, SIM) – for account linking and security.
• Usage Data (trip logs, app interactions) – for analytics and system improvements.
• Diagnostics (crash logs, performance metrics) – to enhance app reliability.

Note: Background location is essential for fleet tracking and remains active even when the app is closed or not in use.

Data & Permissions (Google Play)

According to Google Play Data Safety requirements:

• Location (precise & background) – core to GPS tracking functionality.
• Personal info (e.g., driver name, phone) – for account setup and fleet management.
• App activity and device IDs – for analytics, fraud prevention, and app improvements.
• Crash logs – for troubleshooting and diagnostics.

Runtime Permissions

• ACCESS_FINE_LOCATION – continuous GPS tracking.
• BACKGROUND_LOCATION – track vehicles even when app is minimized.
• NOTIFICATIONS – alerts (overspeed, geofence, ignition, etc.).
• STORAGE – export reports, save trip data.

Information We Collect

• Location Data: real-time GPS coordinates, routes, trip history.
• Vehicle Data: speed, ignition status, mileage, fuel levels (if supported).
• Driver Info: name, phone number, license details (if entered).
• Device Identifiers: device ID, SIM/IMEI, tracker ID.
• App Usage & Diagnostics: crash reports, system logs, performance data.

How We Use Information

• Enable real-time vehicle tracking and history playback.
• Provide driver behavior reports and safety alerts.
• Notify you of fleet events (geofences, speeding, ignition on/off).
• Improve app stability, functionality, and user experience.
• Comply with transport regulations and legal requirements.

Sharing of Information

We only share data with:

• Authorized fleet managers or account administrators.
• Third-party providers (e.g., Google Maps APIs, payment gateways, analytics).

Data Retention

Fleet tracking and trip history are retained for the duration of your subscription or as required by law. You may request deletion at any time.

Security

We apply strong safeguards to protect your data. However, no system is 100% secure, and users are advised to protect their accounts with strong passwords.

Your Rights

• Request access or correction of your account data.
• Request deletion of your account and associated trip history.
• Control app permissions (location, notifications, storage) from your device settings.

Children’s Privacy

Our fleet management apps are not intended for individuals under 18 years of age.

Changes to This Policy

We may update this Privacy Policy as needed. The “Last updated” date at the top of the page reflects the latest version.

Contact Us

Email: info@marhaba.tz
Phone: +255 762 786 110
Address: P.O. Box 20627, TCMB Godowns C28, Opp. Gate No.4, Port Road, Kurasini, Dar es Salaam, Tanzania